Refund Policy
1. ALL SALES ARE FINAL (NO REFUNDS)
Due to the digital nature of our products, all sales made on TheDigitalProducts.shop are final. Once a digital product is purchased and delivered, we do not offer refunds, exchanges, or cancellations under any circumstances.
By completing your purchase, you agree to this no-refund policy.
2. EXCEPTIONS – DOWNLOAD OR ACCESS ISSUES
We understand that technical issues may arise. If you experience any of the following problems, we will work with you to resolve them:
✅ You did not receive the product download link.
✅ You are unable to access the purchased file.
✅ The file is corrupted or not opening properly.
If you face any of these issues, contact us at neeraj@sketchdigital.agency within 7 days of purchase, and we will assist you in resolving the problem.
3. CHARGEBACKS & PAYMENT DISPUTES
Since we clearly state our no-refund policy before purchase, filing a chargeback or payment dispute without a valid reason will be considered a violation of our terms.
We reserve the right to:
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Provide evidence of your purchase and agreement to this policy.
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Ban users who file fraudulent chargebacks from purchasing in the future.
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Take legal action if necessary.
Please reach out to us first if you have any concerns about your purchase. We are here to help!